1 Copper

Dell Inspiron 7567 - Black Patch on Screen


I am a user of Dell Inspiron 7567 bought 3 months ago. After 1 month of use I am getting a black patch on top left corner of screen (image attached). It was pretty small earlier, but it has grown bigger now. I ran scree diagnostics through Dell Support application. The colour generation of the rest of screen is perfect except that black patch. 

Do I need a replacement? Or is it repairable?

Thank you.

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Community Manager
Community Manager

RE: Dell Inspiron 7567 - Black Patch on Screen

Hi ShubhamSS,

Thanks for posting.

Apologies that your computer is not working as you expected. You may wish to contact Tech Support for additional troubleshooting.  You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
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