Dell Inspiron 7720 SE - Gpu boost is turning off

I'll check the thread you provided later this day and I'll post my observation on this topic after hour or two of assassins creed brotherhood. Maybe post some graph of temps, frequencies and temperatures if I found out something useful.

@mir77 , I dont think I have personally seen my GPU boost disabled due to heat although I do run my laptop with the rear raised to allow more airflow and that reduces GPU temps by about 4-5 degrees C. I havent yet done a lot of gaming on my 7720 as yet. I have read that it may be throttled at around 80 degrees but not sure on that.

I have also heard that setting CPU max to 99% may stop the GPU from switching boost off when unplugged, havent tried that yet though. There is more on this at forum.notebookreview.com/.../675037-dell-17r-n7720-se-user-review-116-print.html

No, setting CPU max to 99% doesn´t solve the GPU boost issue, i have this 99% fix set all the time on balanced power mode, because CPU boost is not necessary in most cases.

I see nothing is happening :(

My contact has asked for my service tag in the last few days so something is still happening behind the scenes.

So send him my service tag too ;)

any news yet? so annoying bug that im thinking about leaving this to be my last product from dell.

No news other than my contact has received my service tag details and will keep me posted. He was very good last time with the "no wake on USB activity" bug so hopefully he is able to follow this one through as well.

I'm the unhappy owner of a new 17R SE that is 3 weeks old.  I can't believe they are still selling this (and I bought it) with almost a year's worth of problems.  Wish I had seen this first.  Can you share your WEI scores.  Mine are 5.9 for desktop graphics and 6.6 for Gaming Graphics.   Thanks!

My desktop graphics also scores 5.9 and 3D is 6.8 (windows 8) however Im not sure if it takes the GT650m into account when taking that measure or if its simply testing the Intel HD 4000.

Ok, Ive been unable to get on the community for the last week or so due to some password issues but have received notification from my Dell contact that they need some cooperation from customers in the USA in order to track down this bug. Im in Australia so apparantly not a suitable candidate.

My understanding is that they will need to get one of the offending 7720 Inspirons into their labs so they can replicate the problem as they are unable to do so with their test systems.

It is my understanding that he may have already contacted some of you directly from this thread but have had no positive responses yet from a USA customer.

So....  any USA users out there willing to stick their hand up? Im unsure as to what the procedure will be in terms of testing/replacement laptop etc. Once again, unsure as to why he is not commenting directly in this thread and have requested he does so.

Still looking for a USA based customer with this issue. Please acknowledge if you fit this description or we risk never having the issue fixed.

My understanding is without being able to "capture" an affected laptop they cannot proceed with a fix as they have been unable to replicate the issue in their labs.

It appears my Dell contact usually works outside of this particular forum area which perhaps explains why he has had no direct input here, but I thank him for his efforts so far and hopefully we can find a USA customer or two willing to help out.

Unfortunately I am in sweden (which makes this post pretty meaningless, but hoping the bump will help). American friends! For the greater good, please reach out! :)

PS. I will paypal-buy a coffee to whoever will be our savior. Rather strange though, that they can't replicate the bug or get hold of an ordinary 7720 themselves..

we don't speak de deutsch?