tanky123
1 Copper

Dell Inspiron M5010 only had it 18 monthes, screen black & 7 beeps?

I've only had this laptop 18 months. I was using it one night just fine, i closed it (so it went on standby) and brought it downstairs, made something to eat for like 10 minutes. opened the laptop expecting it to start up like it normally would and the screen stayed black. it then made 7 beep sounds. it kept doing this continuously and i have to press the Off button to stop it.

Please help!

0 Kudos
2 Replies
9 Rhodium

RE: Dell Inspiron M5010 only had it 18 monthes, screen black & 7 beeps?

Either the mainboard or the processor - more likely the board -- needs to be replaced.

0 Kudos

RE: Dell Inspiron M5010 only had it 18 monthes, screen black & 7 beeps?

Hi tanky123,

I am sorry about the situation; The 7 beep code indicates that there is a processor/motherboard failure.

Please send me the system service tag or express service code through this private chat, I will see what best can be done.

Please refer to the link below where to locate the service tag or express service code.

http://dell.to/162b3za

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

0 Kudos