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MP

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May 9th, 2017 23:00

Dell Inspiron N4050 Black Screen w/ movable Mouse Cursor before Login

How do I fix black screen with movable mouse cursor before login? Yesterday I was playing my Laptop without it's battery but the charger was connected when I was playing it was so hot for like 2 Hours, then the next day I opened my laptop and before the profiles section my screen was all black, the only thing that was there was the movable mouse cursor. I already tried Ctr+Alt+Del, Sticky Keys, Safe Mode, Start Up Repair etc. I really need some Ideas to fix my laptop ;-;

Community Manager

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2.2K Posts

May 10th, 2017 12:00

Did you have a chance to look at the suggestions from the community on your original thread located here, please post under that thread since Saltgrass and LSUFAN51 are already engaged. We would be happy to help further there once you can try the Diags and also let us know what OS your system is using.

Best regards,

Brad

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