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Dell Inspiron N5010 Win 7 HP BSOD 0X0000007B
I have a customer's computer N5010. It shows the Dell Logo then Win 7 Logo starts to load then a flash of BSOD (stop: 0x0000007b)shows and disappears then system restarts and Windows error recovery shows asking to launch start up repair. I have tried the option to repair and the same loop happen. I tried the Dell DataSafe Restore and Emergency backup(saving documents and without saving) and the result is the same. Other thing, I run the diagnostic feature and everything passed. Any suggestions please
ejn63
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April 22nd, 2011 10:00
If you didn't run an extended hard drive test (takes a couple of hours) -- run that (the quick 10 minute test is not definitive).
F12 at powerup.
Pentiumsale
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April 22nd, 2011 10:00
I ran the extended one , took couple hours, and it pass.