Hi,
My N5010 would not start when booted and just displays the windows repair screen for hours. When I tried to run a BIOS test the hard drive gave me a 4000-0146 error, any help with this?
You'll need a new, 2.5" 9.5 or 7 mm hard drive -- your hard drive has failed.
Hi POOHRITH,
The HDD has indeed failed and needs to be replaced.
You could contact our team to get a quote here - http://dell.to/1vnT6CQ
You could also order the parts here - http://bit.ly/2g92CuU
Kindly ensure you have the OS to reinstall the OS on the new HDD.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.
Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
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Thanks for the clarification, will a SSD also work if I buy a new component?
Yes, as long as you buy a 2.5" SATA drive.