cmoxford
1 Copper

Dell Inspiron N5040 boot issue

Hi, I'm freaking out. My computer will load the dell image screen when I first turn it on, but after it goes to a black screen telling me to "reboot and select proper boot device or insert boot media in selected boot device and press any key". What do I do to fix it? Need to know ASAP please!!!!
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7 Replies
8 Krypton

Re: Dell Inspiron N5040 boot issue

Go into the BIOS setup - is the hard drive detected?  F2 at powerup..  If not, the drive has likely failed.  If it is detected, restart, press F12 and run an extended diagnostic on the drive.

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Moderator
Moderator

Re: Dell Inspiron N5040 boot issue

Hi cmoxford,

Welcome to the community.

Please let us know the complete error message you received on the startup. If hard-drive is detected on the system kindly run the diagnostics using the link below:

http://dell.to/XVpKQ2

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Thanks and Regards
Sandeep P
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

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cmoxford
1 Copper

Re: Dell Inspiron N5040 boot issue

It isn't reading the harddrive. It said no hard drive found.

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Moderator
Moderator

Re: Dell Inspiron N5040 boot issue

Hi cmoxford,

I appreciate the time and effort that you took to troubleshoot the issue. Your harddrive seems faulty. However, it would be better you reseat the hard-drive once to confirm.

Kindly check the link below for the manual:

http://dell.to/11FPqvR

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Thanks and Regards
Sandeep P
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

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cmoxford
1 Copper

Re: Dell Inspiron N5040 boot issue

I did take it apart and reseated th harddrive but it still says no hard drive.

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Moderator
Moderator

Re: Dell Inspiron N5040 boot issue

Hi cmoxford,

I appreciate the time and effort that you took to troubleshoot the issue. Hard drive of the system would require replacement.

If the system is under warranty then please contact me through a private message by clicking on my name highlighted in blue. On the next page, click the envelope icon and provide your service tag and contact information so I may access your system records.

And, if the system is out of warranty then you contact our Expired Warranty Support at the link below:

http://dell.to/YJeelQ

If you have any further queries please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Thanks and Regards
Sandeep P
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

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Highlighted
ULTRALOGIC
1 Copper

RE: Dell Inspiron N5040 boot issue

my dell inspiron n5040 keep stuck on windows logo

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