Dell Inspiron N5110 WEBCAM

Hi Aznaldo,

There are few steps I would suggest which would help us in fixing the issue. 

-- Run the Dell PC Diagnostics for Webcam. 
-- Update the Bios to the latest version.  

**NOTE: Few things to ensure before updating the Bios is, the Ac Adapter should be plugged in and the battery should have minimum of 15% charge. No other external peripherals should be connected to the computer. Please ensure that the Bios update should not be interrupted else it would damage the motherboard. 

-- Please follow the article to Uninstall and Re-install the Webcam Central Software.
-- You may also refer the article on Troubleshooting Webcam Issues for more details. 
 
Please try the steps and write back with results, would be glad to assist further. 

Hi,

Please write back to us, would be awaiting your response!

i will redo the bios and see what happens...already reinstalled the webcam central and that doesnt work either... :/  but thank you for your reply... will get bk to you ASAP

Aznaldo,

Just a hunch. Try creating a new unrestricted user account, then try the webcam and see if it works. If it works, then log out and try your account. Does the webcam work.

If not, please post back and Dell-Allan D will be able to asssist you.

Rick

updated the bios and still nun

A diagnostic category was specified and the applicable device does not exist. that's what happened when i ran the diagnostics...and the other try with the other account does not work either...if i can only get bk this imaging devices. :/ will try the bios now.

Rubal,

Then it's not attached to the motherboard end

Rick

Hi Rick,

I really appreciate your time helping me out with this issue. Is there any way a hardware can be detected by the computer even if its not working?

I called up the customer service and since my laptop is out of warranty they will charge $129 to fix it.

Regards,

Rubal

Rubal,

Try tilting the screen in a different position? If you're under warranty, I would contact Dell Tech Support. I'm lost of things to try.

Rick

I checked the connector on the camera pcb . OPened it and reconnected. Taped it back the way it was. But no luck.

Rubal,

If it came of at the other end, that could be a problem

Did we try Test Webcam? Allow the adobe flash player to test it.

Rick

Hi Rick,

I run the test and the message appears " Cannot find camera "

Done that too :)

Yes I am looking for one online right now. But thanks again for the help.

Rubal.

Unplug the computer from the wall.

Remove the battery.

Press and hold the powe button for 30 seconds. This nreplease the flease power and tells the computer to check for changes.

An external webcam is cheaper.

Rick