I am sorry about the situation; this seems to be an issue with the operating system. Please refer to the link below to restore the system to factory state for Windows 7 operating system.
Note: you will lose all the data while performing the factory default settings.
In case you’re using any other operating system please let me know.
Yes, I did a new hd install and try to install win 7 .
I have try several times to install the system with the same result.
I am missing something!