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Last reply by 06-12-2015 Unsolved
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2 Bronze
2 Bronze
5594

Dell Inspiron R15 3521 Video Card Issue

my AMD 7670 HD Graphics card doesn`t read in the device as it`s not existing i have tried

so many tries and no solution i had 

so pleas help for this issue

for more info my OS : Windows 7 Home Permium (64 bit)

Replies (3)
4 Tellurium
224

Hi,

Thank you for reaching us.

Try updating the BIOS and Chipset drivers from www.dell.com/support

Check if it works. Else please send a private message with the computer's service tag.

To send a private message, click on my name and click start conversation.

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
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2 Bronze
2 Bronze
224

i downloaded and setted up the bios update and there`s nothing new happened

10 Diamond
224

First check:  has it ever worked?

If not, are you certain the system has AMD video?  It was optional on this model - not standard.

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