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Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Hello All,

I have Dell Laptop XPS 13 L322X (Service Tag: CC2YVW1).  I am using a an external Monitor  since the screen is flickering with vertical lines and ghosting colors. I updated the Bios and the video driver, and tried the diagnostic mode (Power on and the D key...et) without success.

I just bought a  new screen compatible replacement but the I cant boot  using the new screen and  am encountering the 8 beeps sound. I tried to boot with the external monitor and using the powering the laptop with the D key, the new laptop screen started to switch colors four times and go back the beeping sound.

I tried also to disconnect the Battery and the Ac power  and to hold down the power to empty the capacitors left stored energy without success.

Thank you in advance for your help,

Sala

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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In that case, send the screen assembly back for replacement - it's likely the cable is bad (but since it's an integral part of the screen, the whole assembly will need to be replaced.

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Looks to be a faulty screen. Get a replacement for it.

DELL-Hemalatha P
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#IWork4Dell
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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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What is the Dell part number of the replacement screen?

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Hi Saladine, 

Thanks for writing to us. 

Looks to be a DOA (dead on arrival) screen. usually 8 beeps indicate either the problem with screen or with the video card, sometimes both. 

Aren't you getting display on external monitor with the new screen attached. if no, then put back the old LCD again and try. This will give a clear picture if its the new LCD or some other hardware.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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It sounds like the screen is OK -- meaning it's either the video cable that is not (did you replace the cable with the screen -- if not, that's next) -- or that the mainboard is the faulty part.

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Thank you Hema,

I am getting only the Dell logo at the external Monitor with the new screen and 8 beeps.

During the boot, I also pressed F2 to have the Bios Setup displayed at the external monitor without the beeps  and after the exit i will have the logo Dell again at the external monitor with Beeps 🙂

When I put back the old screen, The external monitor is displaying correctly the Video output and the laptop is working correctly, except the old monitor is still flickering but I am still able to use my laptop normally.

Thank you for your help,

Saladine.

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Thank you EJN63,

The new complete screen comes with the video cable and wifi/cam cables.  The mainboard is working correctly, because when i put back the old screen and with the external monitor, i am using the laptop for my all my normal tasks (office, internet, Video...etc).

Replacing the cable will be very difficult to do since it will cancel the guaranty to sen back the item and to be refunded.

Thank you for your help and the story goes 🙂

Saladine

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8 Krypton

RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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In that case, send the screen assembly back for replacement - it's likely the cable is bad (but since it's an integral part of the screen, the whole assembly will need to be replaced.

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Looks to be a faulty screen. Get a replacement for it.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Thank you Hema and Ejn63, for your help,

Salah.

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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welcome anytime

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

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Hello Hema,

Please here are some updates about my story with the screen replacement:

I received the new screen and It is was detected without beeping. Except that the starting Background login page is split in two vertical zones, with one left zone having a layer more contrasted ( more blue) and superposed to original background .

After the login, this split contrast subsists. Any video or image opened from the browser or a document will have this two verticals zones with different contrasts. If I reduce the window with the image or video, and slide the window to the right from the center, the image or the video is working correctly in the half right screen zone.

The external screen is displaying everything correctly without this issue.


I updated the video and monitor driver, uninstall and install the monitor (generic PNP monitor) , updated the video driver with old version and the issue is still there. I stared the system in safe mmode without success.

I used all the dell diagnostics monitor and video tools also without success.

Please, advice is it is a problem of the new Monitor firmware that need to be applied or a Physical problem with the screen.

Thank you for your help,

Salah.

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