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twduncan
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Dell Laptop will not boot

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Was doing an upgrade and lost power or connectivity during the upgrade
now my Laptop will not boot.

Is there a way to get back to a previous start-up and get it up so i am able
to use and redo the upgrades.

~tom

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7 Replies

RE: Dell Laptop will not boot

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Hi Twduncan

Thanks for writing to us. 

Please brief us the symptoms. Does the screen goes blank post Dell logo? 

During scenarios like this the files get corrupted causing a no boot and most of the time the only way out is to reinstall the windows afresh. 

But, have you tried loading into safemode? 

Await your response. 

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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twduncan
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RE: Dell Laptop will not boot

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Thanks for responding,

My computer goes past the Dell Logo then just never boots, no mouse,

I have opened the F2 and F12 options and have run the entire diagnostic

but still nothing after the Logo.

Am not sure how to load into safe mode!

Thanks again,

~tom

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twduncan
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RE: Dell Laptop will not boot

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tried booting in the safe mode and of the three options one did nothing, the other two generated a stream of different text lines starting w/
multi(0)disk(0)risk(0)partition(2)\WINDOWS\System32\...etc.

~tom

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RE: Dell Laptop will not boot

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Looks like the partition is corrupted. I am afraid even a repair check will not work, the best we can suggest is reinstall windows afresh. 

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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twduncan
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RE: Dell Laptop will not boot

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Thank You for your help, will get out the disks and get to work!

Appreciate your replies!

~tom

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RE: Dell Laptop will not boot

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Welcome anytime. Should you have any questions do give us a shout.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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twduncan
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RE: Dell Laptop will not boot

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Addition to my tale of woe,

Windows XP is not longer supported, my reinstallation cd will not fire automatically just gives a prompt, Dell Support refused to tell me how to get the disc to load... sent me to Pro-Support, they referred me back to Dell Support... yada yada,

Am sitting with the Reinstall disk loaded and have an F:\> prompt.... looks like i'm all dressed up with no where to go.... Smiley Sad

~tom

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