Highlighted
deidrelm
1 Copper

Dell Latitude 3160 (11 Education Series) Touch Screen issue

Hi there,

We have multiple Dell 3160 devices that are having issues where when a student touches their touch screen it logs them out of the device.  Also if they use the scroll on the mouse pad, it makes the screen go black.  Can anyone help me out on how to fix this?  I am unsure of any recent hardware changes. 

TIA,

0 Kudos