When I go to the Device Manager there's a question mark next to 02MicroSmartCardBus_Reader, PCI Modem, Network Controller, and Ethernet Controller. When I click on them, the first two say "driver(s) not installed" and the second two say "device not configured".
The second two are detected by the system every time I turn the PC on, and then fail to be installed because they say I'm missing the software to install them. What software do I need, for them, and what drivers do I need?
I'm not using this computer now, because it doesn't connect to the internet. I'm using a library computer.
Start with the Dell System Software and the chipset drivers and follow the list.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
Where do I find these drivers and how will I know which ones are which? Some of the items on this list have generic names. and what's the difference between #7 and #10?