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November 16th, 2017 15:00

Dell Latitude E5410 Charging Issue

My E5410 is flashing the battery light.  4 orange then 1 blue is the sequence.  I have purchased a new battery and the problem persists.  I have also tried a new AC charger and the problem persists.

Updated BIOS per other online recommendations and still the problem remains.  Is there a fix for this?

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87.5K Posts

November 17th, 2017 05:00

Does the system recognize the AC adapter, or is it showing unknown?  F2 at powerup to check.

Community Manager

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54.2K Posts

November 20th, 2017 06:00

Assuming that you are referring to the 2010 Latitude E5410 "Battery Status Lights ", page 22?

* Alternately blinking amber light and blue light = An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop
* Alternately blinking amber light with steady blue light = Temporary battery failure with AC adapter present
* Constantly blinking amber light = Fatal battery failure with AC adapter present
* Light off = Battery in full charge mode with AC adapter present
* Blue light on = Battery in charge mode with AC adapter present

Try this =

* Disconnect the AC adapter from the laptop
* Remove the battery from the laptop
* Press and hold down the laptop power button for 10 seconds
* Reconnect only the AC adapter to the laptop
* Press the laptop power button
- If the laptop powers on, the AC adapter and power port are functioning
- If the laptop does not power on, either the AC adapter is faulty or the power port is faulty

* If the laptop powered on in the previous test, turn the laptop off
* Disconnect the AC adapter from the laptop
* Press and hold down the laptop power button for 10 seconds
* Reinstall the battery into the laptop
* Reconnect the AC adapter to the laptop
* Press the laptop power button
- If the laptop does not power on, the battery is faulty

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