Dell Latitude E5520 - When will this be compatible with Windows 10

Hi,

Thank you for writing to us.

As of now we sure that our testing team is working on the compatibility of the system and the Operating system.Once the testing is done it will be on the Dell support site and the update and drivers will be available. 

Thanks,

Robin

I'm very glad to hear this. I have a Latitude E5520 and I have upgraded it to Win 10. Everything is working beautifully except for the IDT 92HDXXX Audio.

With the built-in Win 10 audio driver, speakers/headphones work but the microphone does not.

With the Dell IDT 92HDXXX Audio Driver, speaker/headphones switching does not work but the microphone does.

If Dell is able to help resolve this problem I will be most grateful.

Thanks,
John D.

Hi,

Thank you for reaching out to us!

We would request you to re-install the Touch pad Drivers ( Uninstall the drivers from Device Manager )

Re- Install the Drivers from the Dell Website.

With Regards to the Webcam requesting you to go the Store and install the Webcam App which should help you .

Thanks

Robin

Hi User100023,

Thank you for writing to us!

Could you please let us know how you did a Manual Upgrade of windows 10.

If you system is on Win 7 and above and if you have run all the required updates and activated the current version of window then you will get a pop-up with will allow you for a free upgrade to win10 

If your computer is running Windows 7 Service Pack 1 or Windows 8.1 Update, you will see a Windows icon in your system tray. Click the icon and follow the step-by-step instructions to upgrade to Windows 10.

Thanks

Robin

Thank you for your response. I used (tried to use) this link: https://www.microsoft.com/en-us/software-download/windows10  

I have installed the last updates but I do not see the pop-up. (7 service pack 1) but I still do not see it, that is why i posted my question. 

Please see my earlier post for the details of the error I received during the installation.

Thank you for your continued support.

Regards

Does this help? See the discussions re: antivirus etc.

https://www.reddit.com/r/techsupport/comments/3f2ytj/windows_10_error_0x8007002c_0x4000d_the/

also

http://www.inmymobileworld.com/2015/08/01/we-couldnt-install-windows-10-0x8007002c0x4000d/

John D.

On August 5 Dell-Robin D wrote:

*******************************************
Hi,
Thank you for writing to us.
As of now we sure that our testing team is working on the compatibility of the system and the Operating system. Once the testing is done it will be on the Dell support site and the update and drivers will be available.
Thanks,
Robin
*******************************************

Any update as to when/if the Latitude E5520 will be added to the Win 10 Compatibility List? (Audio appears to be the most troublesome.)

John D.

Hello everyone,

I just upgraded my E5520 from Windows 7 Pro to Windows 10 Pro but unfortunately there are several problems with the drivers. I hope someone is still reading this and this machine will be compatible with Windows 10 soon.

1, Sound: It's crackling, skipping and it's very annyoing. The official IDT driver is not working (no microphone or no audio) so I had to use the built-in "High Definition Audio" driver but it's far from perfect. I can't listen music and I can't watch a movie without these crackling, skipping sounds in every 30 seconds. I figured out that some drivers are causing a high DPC latency, most likely that is causing the skippings.

2, Wifi: Advanced-N 6205 wireless card. The browsing experience is very poor on Windows 10 and it's killing my router very often. I know, it's really strange but it's hanging up almost every hour since I'm using Windows 10. If I start using my other laptop with Windows 7 then the router works fine for weeks. Also, I can't open the pages or browse without problems. Usually I have to reload several times before it starts working. Scrolling in Facebook is a nightmare too. It's loading up 10-15 posts, then just keeps loading until I refresh the page. Most likely this wifi driver is causing the high DPC latency too. The latencymon gave back the ndis.sys and tcpip.sys as the "highest DPC routine execution time" and the "driver with highest DPC total execution time". Hopefully this one will be fixed too!

3, Touchpad: The scrolling features are missing from the latest Windows 8 driver but it's really important for me because I'm not using mouse. I know, it has two finger scrolling but I will never use that. I need the good old right side scrolling feature.

4, Freefall sensor: It's not working and not turning off the HDD when I imitate the falling. On Windows 7 I always heard when it parked the HDD's head but now it's doing nothing.

If anyone has any fixes for these problems please let me know. Hopefully this machine will get the official Windows 10 drivers soon.

the only problem in the e5520 with windows 10 is audio driver   IDT 92HDXXX please answer me if there will be any upgrade of idt 92hdxxx for windows 10

and there are a lot of users who use dell laptops with this idt 92hdxxx ,

it is not fair that this high configurations laptop will not run windows 10

it's not fair DELL  ??

Dear sirs (at DELL), we have December 2015 on the calendar.

Is there any movement regarding this issue?

I am your loyal customer since early 2000x, but now I am starting to get surprised.

Kirill

I updated to windows 10 and had no audio had to go back to my windows 7 professional. would love to get updated drivers/software to make windows 10 work

Same issue, and still no answers from Dell.....