I newly got a Dell Latitude E7470 laptop, It was perfect until I discovered this weird issue.
The cursor is moving slowly.when I finger oh the touchpad / pointstick had moved to the position I desired, the I need to wait for cursor to move. Sometimes I can see he laggingf shadow with my cursor.The issue only happens when Laptop wakes from Sleep with Battery(not plug in AC) or startup with Battery(not plug in AC).
I had switched with all 4 battery mode(Dell,Balance, high performance, Power Saver)
The battery level is regardless, I had tested with 100%, 65% 35%,7%.
Full shutdown and reboot doesn't help.
I had the latest drivers for input devices installed as well.
The machine was newly restored with system image.(not related to OS)
No hardware upgrades.
Workaround: Connect External Mouse or Simply plug in AC. The most weird part is I don't even have to keep AC plugged in, I could plug in for 1 sec and then unplug, the cursor will be fine until I turn off the lid.
What do I want?
This is definitely how laptop suppose to work, and I don't have external mouse to carry with me. Can some advise what is might be the issue?
RE: Dell Latitude E7470 TouchPad/Point Stick Issue
Thanks for posting.
Apologies that your computer is not working like you expected.
I see you've done a lot of troubleshooting so far, have you contacted Tech Support yet? Please perform a diagnostics test to see if it's hardware or software related, then give Tech Support a call so they can troubleshoot with you over the phone.