Unsolved
This post is more than 5 years old
1 Message
0
5788
Dell N7010 - 17R 1599MRB won't power on
Hello,
I have a 12.5 month old N7010 laptop with some power on issues. At first I would find the laptop with the warning message that it had recovered from a forced shutdown. Now I can't even get it to power on.
The right LED of the 3 (external power connected) will only light for a second and then go black. When I hit the power button the left LED will light and I hear the hard drive try to spin up and then nothing. Have tried removing battery, power with only external power, reseating memory, reseating hard drive and holding FN and powering. I had tried another AC adapter and that seemed to have fixed the issue, but this only lasted a few days. I metered both of the AC adapters and they are putting out 19.5 Volts unloaded. Not sure where to go from here.
Just passed the 1 year warranty unfortunately. I appreciate any help you can provide. Thanks!
ejn63
1 Rookie
1 Rookie
•
87.5K Posts
0
June 16th, 2012 13:00
It may be worth asking about the cost of an extension to the warranty - it's very likely the system board is bad.