mgrag1
1 Copper

Dell N7010 - 17R 1599MRB won't power on

Hello,

I have a 12.5 month old N7010 laptop with some power on issues.  At first I would find the laptop with the warning message that it had recovered from a forced shutdown.  Now I can't even get it to power on. 

The right LED of the 3 (external power connected) will only light for a second and then go black.  When I hit the power button the left LED will light and I hear the hard drive try to spin up and then nothing.  Have tried removing battery, power with only external power, reseating memory, reseating hard drive and holding FN and powering.  I had tried another AC adapter and that seemed to have fixed the issue, but this only lasted a few days.  I metered  both of the AC adapters and they are putting out 19.5 Volts unloaded.  Not sure where to go from here.

 Just passed the 1 year warranty unfortunately. I appreciate any help you can provide.  Thanks!

 

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8 Xenon

Re: Dell N7010 - 17R 1599MRB won't power on

It may be worth asking about the cost of an extension to the warranty - it's very likely the system board is bad.  

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