LizPullen
1 Nickel

Dell Online Support Diagnostic tests never finish

I've been at this since spring and the diagnostic tests on the Dell Support page never finish. They can run for hours before I finally close my browser when they are only supposed to take 2-10 minutes to run.

I don't think this is the proper forum for this question but I don't see any forum devoted to problems with Dell's website and it involves my laptop, an Inspiron N5010 running Windows 7. I don't see other posts on this problem so I don't know what the issue could be.

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