About 1 Year ago i Bought a new DELL 5521 it was working fine, but like 2 days ago i was playing games in battery mod, it suddenly pop low battery 6% or maybe 10% so i force shutted down, and like not its charging up-to 60% or 65% and after this it says Plugged in not charging... i don't know why its not going above 65% percent Please Help its Really Argent For Me.. i Tried SEVERAL THINGS PEOPLE SAID, in Google in Forums Nothing Worked Please Tell Me What Should i do??? & it Also Sometimes Plug and Unplug By it Self Like for 2 Seconds it Unplug it Self, and then plug again and i dont know why....
I would suggest you to update the BIOS on the system and then check if you get the same error. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section onto the system and install it.
Please let me know if this helps.
I’d advise that you load defaults in the BIOS and check for issue resolution. Please follow the steps mentioned below to load the BIOS to defaults.
Hi, I'm getting the 'plugged in not charging' error, trying to update the bios as recommended but blocked as battery is stuck at 0%, can you advise a solution please?
I am also facing the same problem. I came to know about this kind of errors in several reviews. So i request Dell to release new bios update with solving this problem.