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Dell Precision M3800 battery charging

My Dell Precision M3800 system says that the battery charging has been temporarily disable.  But, I can't find a way to enable it.  Whenever I unplug the power brick from the system, the system shuts down.  I have to carry the power brick in the last several weeks.  Please help.

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RE: Dell Precision M3800 battery charging

Hi,

Thank you for writing to us!

We would suggest you to first flash the BIOS. If that doesnt fix the issue that there could be a problem with the battery and the my system board.

Kindly private message the service tag.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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RE: Dell Precision M3800 battery charging

Hi Robin,

Thank you for your help.  I have flash my laptop to BIOS Rev A10.  The problem still persist.  I will send you my service tag number.

-Denica

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RE: Dell Precision M3800 battery charging

Hi Robin,

Can you also show me how I can go about sending you private message with my laptop service tag.

Best,

Denica

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RE: Dell Precision M3800 battery charging

Hi Denica,

Kindly add me to you list and  you will be able to private message me.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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