gazzyb28
1 Copper

Dell Quickset stopped working

Jump to solution

After installing latest bios (Dell Inspiron 5459/5559/5759 SKL System BIOS 1.2.4) released 23/09/2016 my Quickset software has stopped working and when trying to uninstall or repair it I am getting an error message "Your computer's BIOS is outdated. Please upgrade to the latest version of BIOS." My laptop is Inspiron 5559 and latest updates and drivers are installed, everything is up to date.

0 Kudos
1 Solution

Accepted Solutions
gazzyb28
1 Copper

RE: Dell Quickset stopped working

Jump to solution

Issue is now resolved with latest bios update installed, thank you.

0 Kudos
6 Replies
Moderator
Moderator

RE: Dell Quickset stopped working

Jump to solution

Hi gazzyb28,

I’d advise that you load defaults in the BIOS. Please follow the steps mentioned below to load the BIOS to defaults.

  1. Reboot the computer.
  2. When prompted during POST, press the <F2> key to enter the setup screen.
  3. On the System Setup screen, press the <Load defaults> button.
  4. Press the Apply button and exit to restart the computer.

Also, please enter your service tag # on the link below, select the OS, then re-download the Dell Quickset application from Application section onto the system and install it.

http://dell.to/18r60nI

Please let me know if this helps.

0 Kudos
gazzyb28
1 Copper

RE: Dell Quickset stopped working

Jump to solution

Tried what you suggested and still same problem

0 Kudos
Moderator
Moderator

RE: Dell Quickset stopped working

Jump to solution

Hi gazzyb28,

please clean boot the system using the link below and check if you are able to update the quickset..

http://dell.to/1eOndyH

0 Kudos
gazzyb28
1 Copper

RE: Dell Quickset stopped working

Jump to solution

No still the same problem.

0 Kudos
Moderator
Moderator

RE: Dell Quickset stopped working

Jump to solution

Hi gazzyb28,

Please private message us the system service tag along with registered owners name, region you are located, phone number, better time to reach you and email  address so that we can check to assist you.To send a private message, click on my name and send private message.

0 Kudos
gazzyb28
1 Copper

RE: Dell Quickset stopped working

Jump to solution

Issue is now resolved with latest bios update installed, thank you.

0 Kudos