1 Copper

Dell Repair and Replacement Failed

And update on my case:

- Dell sent out a technician to replace the "palm rest" (the entire upper-facing panel housing the touchpad). The wrong part was sent and the technician ended up breaking the computer completely while disassembling it (before discovering that he had the wrong part).

- After two weeks, I received a replacement. The replacement has the same problem.

0 Kudos