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Dell Studio 14 Laptop

Hello,

I am Facing Problem on Laptop Screen & DVD Rom

Whenever I move my laptop screen flap bit down or up screen blinks every time. Suggest me what to do ? Do i need to complaint customer care services ?

Also My DVD Rom is not working, I just placed a request using Email Technical Support for the DVD Problem today, Is it enough or do i need to call them and inform on phone support.

Also i didn't mentioned about the screen blinking problem the support message ? So do i generate new ticket to them for the blink problem

I have 3 Year complete cover Accidental damage protection + 3 Years Ltd Hardware Warranty, In home services as well.

 

Also My laptop Adaptor is working but its cord turned bad, So just advice procedure to replace it. Before it turns faulty or gives unexpected shock and makes my laptop bad.

Thanks

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