kucem
1 Copper

Dell Studio 1555 cannot start up

hi, my dell studio 1555 just died today. windows got corrupted and i try to reinstall the windows.

when windows is installing, the laptop suddenly turn of because of overheating i believe since i can feel the heat from left side on the processor side. windows dvd stuck in the dvd tray which cannot be removed.

i tried to turn on, but i just got blank screen, fan is not working anymore, no beep sound, no hdd spinning sound. but still can hear dvd running.

i tried to hold d + power on, got the lcd turn on with red green blue white colour

i tried to remove ram no sound or beep

i tried to remove cmos battery and reinstall still same cant turn on

tried to remove ac power, battery and hold power button about 20 second, plugin ac wait for 30 second still nothing

nothing happen when turn on, screen blank, no beep sound, no fan, no hdd spinning sound, just dvd spinning

my warranty is expired already

help me, i need my laptop back  emoticon.Crying.title

 

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3 Replies
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Anonymous
Not applicable

Re: Dell Studio 1555 cannot start up

Hi,

Welcome to the community

Sounds like a motherboard problem, if out of warranty you can reach our support team at 1-800-2884410 (USA) You can check with them the cost of parts and labor. You may also check with your local listings for technicians.

Let me know if further help is needed.

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kucem
1 Copper

Re: Dell Studio 1555 cannot start up

too bad if motherboard problem, im from Malaysia btw

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Anonymous
Not applicable

Re: Dell Studio 1555 cannot start up

You can reach Malaysia Support team at 1800-88-1306

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