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9205

August 28th, 2013 19:00

Dell Support Center/My Dell/Dell PC Diagnostics does not work

I try to run My Dell or Dell PC Diagnostics and My Dell crashes.  I did the uninstall and reinstall process below and that did not help.

http://en.community.dell.com/support-forums/software-os/w/microsoft_os/1364.uninstall-dell-support-center.aspx

I have an E6540 laptop...  Help!

August 28th, 2013 21:00

Hi Woad2112,

When you say application crashes do you get any kind of error message. Does it happen only on this application or any other application?
Create a new user account and see if it works fine. Else system restore would be a better option try to restore to a point where it was working fine. To do a system restore please click on this link

http://dell.to/11ZldZp   (Windows 7)

http://dell.to/16UWB5p (Windows 8)

  

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