Woad2112
1 Copper

Dell Support Center/My Dell/Dell PC Diagnostics does not work

I try to run My Dell or Dell PC Diagnostics and My Dell crashes.  I did the uninstall and reinstall process below and that did not help.

http://en.community.dell.com/support-forums/software-os/w/microsoft_os/1364.uninstall-dell-support-c...

I have an E6540 laptop...  Help!

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1 Reply

RE: Dell Support Center/My Dell/Dell PC Diagnostics does not work

Hi Woad2112,

When you say application crashes do you get any kind of error message. Does it happen only on this application or any other application?
Create a new user account and see if it works fine. Else system restore would be a better option try to restore to a point where it was working fine. To do a system restore please click on this link

http://dell.to/11ZldZp   (Windows 7)

http://dell.to/16UWB5p (Windows 8)

  

Thanks and Regards,
Shrikanth G
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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