I have been dealing with Dell support for 2 months trying to get an Inspiron 1545 laptop repaired. It was one week old when it started messing up. I have spent
hours and hours on the phone and in chat sessions and sent numerous e-mails. I was sent two different hard drives, neither of which even worked in my laptop.
I sent the laptop in to a repair depot. Three weeks later I got it back and it will not even load Windows. All I have is a black screen. I was promised a replacement
three weeks ago but so far I have no confirmation of that and of course no laptop. In short, I got one weeks use out of a $900 laptop followed by three months
of grief. Suffice it to say, I AM THROUGH WELL DELL