Start a Conversation

Unsolved

This post is more than 5 years old

P

1229

May 12th, 2016 14:00

Dell Tech Support won't provide BIOS unlock password for Precision M4400

I have a Precision M4400 and somehow the BIOS admin password is locked and I cannot access the BIOS settings anymore.I called Dell Support twice, spent a lot a time waiting on the phone, also waited weeks for a resolution to my request, and finally they won't provide a password even if I am willing to pay the fee for that.

Does anyone know an alternative solution?

Thanks.

1 Rookie

 • 

87.5K Posts

May 12th, 2016 16:00

If you can't verify your ownership of the machine, they won't  unlock it -- if that's the case, you have just one option:  replace the mainboard.  If you do that, be ABSOLUTELY sure the seller guarantees there's no password on the replacement you buy.

5 Posts

May 17th, 2016 09:00

I am the owner of the machine, and I can provide all the info needed to prove that.

No Events found!

Top