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Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Dear Concern,

When I'm trying to install  AMD Radeon Driver it's showing no compatible hardware found! But I can see in dell drivers download center that there are drivers from AMD Radeon! 

So, doesn't my laptop support AMD Radeon driver! Please help.

Thanks.

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RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Look in the device manager -- if you see two video display adapters listed, you do have the AMD GPU.  If you see only one (Intel), you have only an Intel GPU.

This system was sold with Intel-only (base model) and Intel/AMD hybrid (higher end models) GPU systems.

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RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Hi MASUD RANA,

Alternatively, enter the service tag in the support site and view the original system configuration and drivers. If the system was sold with AMD card, it should be listed there.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

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4 Replies
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10 Diamond

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

Jump to solution

Look in the device manager -- if you see two video display adapters listed, you do have the AMD GPU.  If you see only one (Intel), you have only an Intel GPU.

This system was sold with Intel-only (base model) and Intel/AMD hybrid (higher end models) GPU systems.

View solution in original post

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Moderator
Moderator

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Hi MASUD RANA,

Alternatively, enter the service tag in the support site and view the original system configuration and drivers. If the system was sold with AMD card, it should be listed there.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

View solution in original post

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2 Bronze

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Hello Rishi,

Thank you for reply and helpful answer. 🙂

My laptop came without AMD card.

Regards,

Masud Rana

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RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Thanks Buddy, I got my answer 🙂

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