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Dell Vostro 5470 Power On button is Not Working

Good morning every one,

Since my laptop power on button is abnormal, some time can on some time is very hard to power on. So that, I use sleep function. 

May I know what is the problem for my Power On button? Any Idea? Thank You

Best Regards

Charles

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1 Reply
Moderator
Moderator

RE: Dell Vostro 5470 Power On button is Not Working

Hi Charles,

Is the power button mechanically functional or is it stuck? Does this happen on every instance you power on the system? Does this happen only on cold boot?

If the power button is mechanically functional, then try a BIOS update - http://dell.to/2gU1L1B

Force the BIOS flash if required - http://dell.to/2hnhjs4

If the button is not functional, then replace the palmrest.

If nothing works, then I would suspect a motherboard fault. 

If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ

You could also order the parts here - http://bit.ly/2hsPh1v 

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
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