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Khine Moe
1 Copper

Dell Vostro 5560 Wifi Driver Update

Hello,

Dell Support Assist says I need to update my wifi driver and I installed it directly from the support assist but failed. I tried to download the package manually and install it again still failed. Here's my installation log file. Can someone please help me? Thank you in advance.

[12/09/17 14:56:45] Update Package Execution Started
[12/09/17 14:56:45] Original command line: "H:\Drivers & Backups\DEll Driver Vostro 5560\Windows 10\Network_Driver_YW96Y_WN32_18.20.0.9_A02.EXE"
[12/09/17 14:56:45] DUP Framework EXE Version: 3.4.1.76
[12/09/17 14:56:45] DUP Release: YW96YA02
[12/09/17 14:56:45] Initializing framework...
[12/09/17 14:56:46] logo.png
[12/09/17 14:56:47] User Command: attended
[12/09/17 14:56:47] DUP Capabilities Value: 35651583 (0x21FFFFF)
[12/09/17 14:56:47] DUP Vendor Software Version: 18.20.0.9
[12/09/17 14:56:47] Local System/Model Compatible with this Package? Yes
[12/09/17 14:56:47] Local System OS Version: 10.0.0.0
[12/09/17 14:56:47] OS Compatible with this Package? Yes
[12/09/17 14:56:47] Local System OS Language: EN
[12/09/17 14:56:47] Language Compatible with this Package? Yes
[12/09/17 14:56:47] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\Network_Driver_YW96Y_WN32_18.20.0.9_A02\miniunz.exe
[12/09/17 14:56:47] Extraction-arguments:  -x H:\Drivers & Backups\DEll Driver Vostro 5560\Windows 10\Network_Driver_YW96Y_WN32_18.20.0.9_A02.EXE -o -d C:\PROGRA~3\dell\drivers\Network_Driver_YW96Y_WN32_18.20.0.9_A02
[12/09/17 14:56:47] Extraction-GetExitCode: 1
[12/09/17 14:56:47] Identified Behavior : attended
[12/09/17 14:56:47] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_YW96Y_WN32_18.20.0.9_A02\DUPCF87.tmp
[12/09/17 14:56:47] Translated Command Line : mup.exe /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_YW96Y_WN32_18.20.0.9_A02\DUPCF87.tmp"
[12/09/17 14:56:47] Path : C:\ProgramData\dell\drivers\Network_Driver_YW96Y_WN32_18.20.0.9_A02
[12/09/17 14:56:47] Identified Behavior : attended
[12/09/17 14:56:47] (DupAPI::Execute): *** Shell Execute Error.  System error text = The system cannot find the file specified.
[12/09/17 14:56:47] (DupAPI::ExecutePayload): *** An unexpected error occured executing mup.exe
[12/09/17 14:56:47] logo.png
[12/09/17 14:56:47] Name of Exit Code: ERROR
[12/09/17 14:56:47] Exit Code set to: 1 (0x1)
[12/09/17 14:56:47] Result: FAILURE
[12/09/17 14:56:50] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_YW96Y_WN32_18.20.0.9_A02.txt

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2 Replies
ieee488
6 Gallium

RE: Dell Vostro 5560 Wifi Driver Update

Try downloading that driver on another PC.

Then copy the file over to your laptop and install it.

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Khine Moe
1 Copper

RE: Dell Vostro 5560 Wifi Driver Update

Actually, they are downloaded from my office laptop (Dell Latitude E6440) and copied to my external HDD (H:\Drivers & Backups\DEll Driver Vostro 5560\Windows 10\Network_Driver_YW96Y_WN32_18.20.0.9_A02.EXE) and running from it.

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