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gsrirams85
1 Copper

Dell Vostro shows Error code 2000-0142.

My laptop OS got crashed,right from yesterday night i am facing this issue.All of sudden it shown blue screen page and even after restarting the system it does not navigates to Windows ,it stuck at the Dell logo page which can be seen in the attached file.

It shows an error code 2000-0142 after running the diagnostics from boot.

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1 Reply
8 Xenon

RE: Dell Vostro shows Error code 2000-0142.

If the system is in warranty, call Dell with the error and they'll replace the faulty drive.

If the system is out of warranty, you will need to purchase a new, 2.5" 9.5 mm or slimmer SATA notebook drive.

You'll also need the recovery media you made when you received the system - or if you did not, you'll need to purchase that from Dell.

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