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Dell XPS 12 2 in 1

Hello, 

For some reason my XPS 12 2 in 1 running windows 10 now says that it is plugged in but not charging. When I start up the computer I get stoped at boot with "The battery charging is temporarily disabled. Press f2  entering BISO setup menu. Battery status for details. 

You go into the BIOS and go to Advanced and under battery it says "This battery is temporarily disabled. reseat the AC adapter and try again when the unit is back to operational temperature.

Nothing is over heating !  What is wrong ! 

 

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RE: Dell XPS 12 2 in 1

Hi CRCA,

Thank you for writing to us.

Please update the BIOS and chipset driver from the Dell Support site.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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