Start a Conversation

Unsolved

This post is more than 5 years old

45646

March 10th, 2013 18:00

Dell XPS 12 - Screen rotation is wonky

My screen has suddenly stopped rotating, when I want it to and then rotating when I don't.  Has anyone else had this problem?

I also seem to have to reboot quite a bit.  Is this new technology just wonky?

BrownKibbe

4 Operator

 • 

2.5K Posts

March 11th, 2013 00:00

Hi BrownKibbe,

I am sorry for the inconvenience, try updating the BIOS, Chipset and video driver using the link below.

http://dell.to/Z2zcNu BIOS

Please connect the Ac Adapter while updating the BIOS and do not use the system once the update is initiated and until the system restarts completely

http://dell.to/Zyqskn Chipset

http://dell.to/10BsTFn Video driver

Please update the driver in the exact order. Also run a hardware diagnostics to check if the hardware is working as designed, you can release static power and run hardware diagnostics in the system. Follow the steps below.

Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power and run the test. Restart the computer and at the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear.

At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the hardware diagnostics.

If the test fails, please make a note of any error codes listed. You can also refer to the link below. 

http://dell.to/OUGnqT

Let us know about the progress.

45 Posts

April 2nd, 2016 05:00

I am all of a sudden having the same issue. I already have the most up to date bios. When I go to display setting the screen rotation is grayed out.

No Events found!

Top