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Gansett22
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Dell XPS 12 trouble charging, no sound, shuts down after starting

Hi. I have a dell XPS 12 laptop and have been having several issues with it in the past few weeks. I first noticed that it was having trouble charging a few weeks ago. Both charging ports seem lose and I had to stick the cord in and use an object to keep it in place in order to charge it cause otherwise it will not. Yesterday I also noticed audio does not come through the speakers but it does come through the headphone jack. Also every time I start my computer up it will shut down after about 45 seconds- 1 minute and then I have to turn it on but there aren't any problems after that. Not sure what the issue is but I'm wondering what I should do.
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RE: Dell XPS 12 trouble charging, no sound, shuts down after starting

I may be able to help.  I will be sending a friend request so that I can get the system information and research any solutions or possible service options. 

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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