I've been reading up on discussion forums regarding the new XPS 13 prior to placing my order so I'd know what to expect. I'm generally happy with the machine but am saddened to find that my machine is not perfect, especially for a £1200+ top of the range ultrabook.
- Trackpad. I've installed the latest driver/firmware for trackpad and bios A03 from the dell support site, yet am experiencing cursor jumping when trying to click on the buttons. There is also a delay before registering finger movement.
- Keyboard. Through normal typing, I am experiencing double keypresses on the spacebar as well as the 'i' key.
- QHD+ display panel. Quite noticeable screen bleed, and uneven too.
Can a DELL representative tell me what my options are? I am presuming I need a replacement?
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Having similar issues.
I shall be contacting Dell about a replacement which fixes the fan and keyboard.
I had the problem on A01, A02 and A03. Only with A00 did the keyboard behave mostly normal although I did notice very occasional double letters there too.
I contacted Dell support last week and after a couple of calls where we went though some basic troubleshooting they're sending me a new one. Fingers crossed it doesn't have the same problem.
I have the keyboard issue too - and I'd really like to know if it's a hardware issue at all - if so I'll send mine back. Has anyone resolved this other than via a BIOS downgrade? I've posted here and started a poll too: