TonyCuatro
1 Nickel

Dell XPS 13 2015 trackpad issues in Firefox and Chrome

I just bought a new Dell XPS 13 2015 and it is great, however, I am having small trackpad issues with certain apps.  When using IE 11, scrolling with the trackpad is smooth, however, I do not want to use IE.  When using both Chrome and Firefox, scrolling vertically is very staggering, laggy, and not smooth. I believe I have the most up to date drivers installed, as per the dell support system.  Any thoughts? Thanks!

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thamlyn
1 Copper

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Tony,

I'm not sure what the issue is but I'm experiencing it too.  Hopefully someone else has some insight into the issue and suggestions on how to fix it.

-Tom

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TonyCuatro
1 Nickel

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

What browser are you using currently?

Did you find one that works besides IE?

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CapnA
1 Copper

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Same problem here with the newest Chrome 64 bit

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freddyjr2707
1 Copper

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Yep I got the i7 XPS yesterday and have the same issue with Chrome. My scrolling on IE is smooth, but its super slow, so I still havent decided which browser to stick with.

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TonyCuatro
1 Nickel

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

I haven't. I am still using IE. hopefully the new browser in Windows 10 will be better.

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kirkd
5 Rhenium

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Chrome has an extension called SmoothScroll which may help with this situation. Go to the Settings and select Extensions at the upper left and then Get More Extensions at the bottom of the Extensions page and search for SmoothScroll.

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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freddyjr2707
1 Copper

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Smooth Scroll doesnt fix the delay when between when I try scrolling and it actually scrolls, so it's useless for me.

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kirkd
5 Rhenium

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Did you look at the options section listed? Lots of variables to try.

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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TonyCuatro
1 Nickel

RE: Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Which options section?

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