Dell XPS 13 2015 trackpad issues in Firefox and Chrome

Tony,

I'm not sure what the issue is but I'm experiencing it too.  Hopefully someone else has some insight into the issue and suggestions on how to fix it.

-Tom

What browser are you using currently?

Did you find one that works besides IE?

Same problem here with the newest Chrome 64 bit

Yep I got the i7 XPS yesterday and have the same issue with Chrome. My scrolling on IE is smooth, but its super slow, so I still havent decided which browser to stick with.

I haven't. I am still using IE. hopefully the new browser in Windows 10 will be better.

Chrome has an extension called SmoothScroll which may help with this situation. Go to the Settings and select Extensions at the upper left and then Get More Extensions at the bottom of the Extensions page and search for SmoothScroll.

Smooth Scroll doesnt fix the delay when between when I try scrolling and it actually scrolls, so it's useless for me.

Did you look at the options section listed? Lots of variables to try.

It's just under the SmoothScroll entry in the Extensions list in Settings.

I'm having the same problem - Chrome touchpad is very choppy and spotty. IE touchpad is flawless.

What's the deal?

Who knows, but Dell should make sure this gets fixed ASAP.

I just(a couple of hours ago) got my girlfiend a XPS 13 2015, and she really don't like the trackpad. In fact, I know she is really disappointed with it. I tested it myself and WOW, that trackpad really is *** for scrolling. Scrolling works nicely in Internet Explorer, but it *** everywhere else.

The problem:
Scrolling is delayed, there is a clear delay when I start to scroll with two fingers. When it first begins to scroll it acts as if the period with delay was no delay at all and jumps down, and when I lift off the trackpad the scrolling instantly stops.

So, I start to scroll, nothing happens. Suddenly it reacts and jumps down, then I react to the touchpad and lift off it as the sudden jump was unexpected and then the scrolling stops, instantly.

Scrolling is smooth after the delay, but every time you start a new scroll(after lifting off) the delay appears.

This is a huge problem in Firefox and Chrome. Internet Explorer does not have the problem and behaves well.

I was going to purchase some more of these, but I won't unless this gets fixed.

This is the WORST experience I have ever had with a touchpad. The tiny one on my Alienware m14x R2 is way better than the one in the XPS 13.

Not sure if this is Dell or Microsoft's fault, but Dell should make sure it gets fixed as they are the one who selected this touchpad.

That's wrong. It's not just Chrome, other applications, like Eclipse also has this problem, I haven't tested any other applications but so far it seems like most applications is affected.

This is down to Chrome not supporting Pointer Events, in favour of Touch Events which is an Apple-led initiative.

The good news is that Chrome is planning to implement Pointer Events which IE currently uses, but it may take a while to be implemented.

www.zdnet.com/.../google-will-implement-pointer-events-api-in-chrome-after-all

I've also had issues with scrolling in text editors (Sublime Text). The issue is not unique to Chrome.