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Dell XPS 13 2016 - randomly double clicks to open pages
When say browsing newspapers websites, suddenly pages will be opened that I never clicked to open. The touch pad seems to double click on the link by itself!
How do I fix this annoying thing please?
DELL-Rishi
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November 17th, 2016 13:00
Hi NATHSH,
What is the exact system model? What is the current OS installed on the system? When did the issue start?
If the system was working fine earlier, then perform a system restore to restore the machine to an earlier point where it was working fine - http://bit.ly/1JEw2ov
What browser are you using? Kindly test the same with another browser?
If the issue is seen only while browsing, I suppose, the issue could be with pop-ups. Disable popups on the browser and check. Link for Chrome - http://bit.ly/2cLQ8Ev
Restart the system and check in safe mode with networking - http://bit.ly/1LHcO2c
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.
Nathsh
2 Posts
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August 11th, 2017 11:00
I called Dell support and they remotely re installed the touchpad which fixed the problem