amipatel8
1 Nickel

RE: Dell XPS 13 9350 only recognizes external monitor, laptop screen black

Jump to solution

They replaced my LCD and that fixed the issue. Not sure if there was something else that could have been done but it worked

0 Kudos
jl6878
1 Copper

RE: Dell XPS 13 9350 only recognizes external monitor, laptop screen black

Jump to solution

I also agree that 9 times out of 10 it is the lcd cable 

0 Kudos
Denchik
1 Copper

RE: Dell XPS 13 9350 only recognizes external monitor, laptop screen black

Jump to solution

I have same problem!

So, Is it enough to replace only LCD cable, not whole display?

0 Kudos
xuchuan
1 Nickel

RE: Dell XPS 13 9350 only recognizes external monitor, laptop screen black

Jump to solution

I think,the most useful way is to take the lcd screen down and try to repair it one by one step.First,check the LCD cable and then try to check whether it is the screen's problem.If you need the cheap lcd cable or screen,you can check here http://www.parts-dell.cc/ ,even if you need the whole assembly.

0 Kudos