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chuongn
1 Copper

Dell XPS 13 9365 Loud Beep Issue

Previous thread on this issue seems to be closed. 

Dell posted a new driver update that does not resolve the issues.

I would like to keep this thread open for those people still experiencing this issue with no resolution. 

I had a Dell technician come to replace the system board in attempts to resolve this issue but stripped a screw so the issue is still unresolved.

Dell refuses to do anything except waste your time sending in an very expensive laptop with a very expensive warranty.

Extremely disappointed in Dells response to this issue with one of their flagship devices. 

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3 Replies
chuongn
1 Copper

RE: Dell XPS 13 9365 Loud Beep Issue

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Moderator
Moderator

RE: Dell XPS 13 9365 Loud Beep Issue

Thank you for your message. We will be glad to assist you on this.


Did the system board replacement fix the loud beep issue?


Please share an image of the location where the screw is stripped.


For better assistance, click on my Dell username & send a private message with the service tag, registered name & email address.

Dell-SreejithR
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#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
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Moderator
Moderator

RE: Dell XPS 13 9365 Loud Beep Issue

I started having this on my device as well.  Per Dell Support this is an audio driver issue and not a hardware issue.  A fix is being worked on and will be included in an upcoming audio driver release, no ETA yet on availability.

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