Zodevax
2 Bronze

RE: Dell XPS 13 - Random reboot / windows crash

Jump to solution

So far 2 days and no reboot on BIOS 2.4.2. Fingers crossed on my end.

0 Kudos
saupok
1 Copper

RE: Dell XPS 13 - Random reboot / windows crash

Jump to solution

i have the same problem. mine shuts down at 55 %

0 Kudos
chenks76
2 Iron

RE: Dell XPS 13 - Random reboot / windows crash

Jump to solution

so far so good

0 Kudos
MWHkins
1 Copper

RE: Dell XPS 13 - Random reboot / windows crash

Jump to solution

Can I ask to clarify, has BIOS version 2.4.2 has proved to be an effective long term solution ?

0 Kudos
Highlighted
Saiful Alam
1 Copper

RE: Dell XPS 13 - Random reboot / windows crash

Jump to solution

To everyone who thinks version 2.1.0 is the fix:

I have bought this laptop directly from Dell Canada. It was shipped with bios 4.1.0. And it is rebooting like everyone else from day one.

By the time I started looking into this issue, version 2.5.0 is available. So I updated to 2.5.0.

Still having same issue, random reboots.

I am frustrated at this point. Will there ever be a solution?

Tags (1)
0 Kudos
chenks76
2 Iron

RE: Dell XPS 13 - Random reboot / windows crash

Jump to solution

2.4.2 appeared to fix the problem.

2.5.0 has since been released.

View solution in original post

0 Kudos
chenks76
2 Iron

RE: Dell XPS 13 - Random reboot / windows crash

Jump to solution

as stated 2.4.2 fixed the problem, and 2.5.0 stil fixes the problem.

there is no 4.1.0 version though, are you sure you are talking about the same laptop model?

maybe your random reboots are not the same problem we had.