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February 18th, 2017 23:00

Dell XPS 13 - Trackpad not always registering physical clicks

For the past few days, my XPS 13 trackpad has gotten progressively worse at registering clicks when I physically push the trackpad down to click. All other movements and gestures work perfectly fine, and I can still tap to click, but this new development is still very annoying. In order to get left clicks to register, I have to push down very hard on the trackpad or click as many as four to five times to get it to register.

It does not feel or look like anything is lodged beneath the trackpad, but it is still possible I suppose. The trackpad's tactile feedback is no different now than it ever was, and it is still flush to the surface like it always has been. Has anyone else experienced issues like this? It is very frustrating.

Any help with this is greatly appreciated.

532 Posts

February 21st, 2017 16:00

Hi,

Welcome to our community.

Please let us know the exact model of the system. We’ll try and assist you.

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