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Rockasaurous
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Dell XPS 13 keyboard - shift+2 types " , shift+' types @ (ie functionality swapped). Fixable?

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Hi on my new Dell XPS 13 when I press shift+2 which should type @ it instead types ".  The opposite when I press shift+' it types @.  Like this since first got it, is this a miswired keyboard or fixable setting issue.  Any advise would be appreciated or will just have to take it back.

Thanks

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RE: Dell XPS 13 keyboard - shift+2 types " , shift+' types @ (ie functionality swapped). Fixable?

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Hi Rocksaurous

Thanks for writing to us. 

Please try the following steps. 

  • go to control panel and open "clock,language and region"
  • there'll be a pop-up then choose "keyboard ad languages" tab
  • then choose a default language as English (USA) instead of some other formats...if it has more than 1 format, remove other formats

Let us know how it goes. 

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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Rockasaurous
1 Copper

RE: Dell XPS 13 keyboard - shift+2 types " , shift+' types @ (ie functionality swapped). Fixable?

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Thanks, all sorted.

Regards

Wes

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