A Dell technician came this morning to change touchpads & batteries. Defective 2 XPS 13 9333 laptops are now runing fine with a brand new battery.
Thank you Dell!
Another Dell XPS 13 9333 with the same problem. Bought in UK in September 2014. It came with Windows 8.1 which I have since upgraded to Windows 10.
I had no idea what the cause of the raising of the touch pad was, although I noticed it got worse in hot weather.
How do you go about ordering a replacement battery if Dell are not supplying them?
I checked the invoice and the battery is listed as:
451-BBFJ : 6-Cell Battery (built-in)
Presumably 451-BBFJ is a Dell internal number?
Is there some industry standard number/size that you can use?