vince_mnstr
1 Nickel

RE: Dell XPS 13 laptop battery swollen and touchpad lifted.

Hi!

A Dell technician came this morning to change touchpads & batteries. Defective 2 XPS 13 9333 laptops are now runing fine with a brand new battery.

Thank you Dell!

0 Kudos

RE: Dell XPS 13 laptop battery swollen and touchpad lifted.

Another Dell XPS 13 9333 with the same problem. Bought in UK in September 2014. It came with Windows 8.1 which I have since upgraded to Windows 10.

I had no idea what the cause of the raising of the touch pad was, although I noticed it got worse in hot weather.

How do you go about ordering a replacement battery if Dell are not supplying them?

I checked the invoice and the battery is listed as:

451-BBFJ : 6-Cell Battery (built-in)

Presumably 451-BBFJ is a Dell internal number?

Is there some industry standard number/size that you can use?

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RE: Dell XPS 13 laptop battery swollen and touchpad lifted.

I just noticed vince_mnstr's story. So it seems Dell do actually have a supply of these batteries?

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vince_mnstr
1 Nickel

RE: Dell XPS 13 laptop battery swollen and touchpad lifted.

I haven't seen a Dell battery for this laptop on their website...