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Last reply by 12-30-2016 Unsolved
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Dell XPS 13 right side USB drive trouble

I've seen this problem already posted, but with no solution.

I have a brand-new Dell XPS 13. The right side USB drive functions, in that the drive shows up on Windows Explorer, and I can copy files to and from it. But autoplay on the right side does not function, so nothing happens when the drive is inserted. This only happens on thumb drives; hard drives seem to work. It's frustrating, because when I insert the thumb drive, I would like a window to pop up...but it doesn't work.

The left side USB port operates normally.

Any suggestions?

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2 Bronze
2 Bronze
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Reinstalled BIOS again, this time it took care of the problem.

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