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Dell XPS 15 9550 Crackling Noise coming from speakers when plugging and un plugging power supply.
Hi
I Got my XPS 15 9550 Build Date Dec-16-2015 Bios Ver 01.00.07 4302.13 UEFI
The fault I was able to find so far that is disturbing issue.
Condition1 - "When pressing brightness keys F11-F12" (little crackling distorted noise from speakers)
Condition 2 - " When music playing out of speakers also at sometimes can hear crackling noise coming" ( like speakers can't handle the frequency properly)
Condition3 major one - "At the time of plugging in power supply in or out of laptop." When video/audio/u-tube playing I can hear short crackling noise lasting about (4-6 seconds) output sound also gets distorted coming from laptop speakers same results happening when using headphones except crackling noise less noticeable sounds becomes more distorted like a tape that about to get jammed.
So not sure what's goin on there I have latest Audio Realtek driver installed & Bios 01.00.07.
As far as power laptop came with 130W so crackling happening even with 130W also I have Precision m3800 laptop that use same power source try that as well same results so it is not defective power supply it is something else
Makes me believe that issue with speakers hardware picking up some kind of interference (or crammed to close) or insulation are very poor.
Will be returning that one for full refund as this one I got for gift cant give it like that.
but I have ordered 2 so will try another one soon.
and also CPU throtling as mention still not happening when plugging power source.
to sum up the major issue I experienced is the speakers as very poor sound with crackling noise here and there. power supply (plugging /un plugging while audio playing) cause most cracking noise.
plugging headphones in and out while sound is playing sometimes becomes unresponsive crashing.
So the speakers and sound quality output are very poor on this one.
besides that seems to be good
Feed back would be good.
Did anyone experience similar issue and if yes what was your resolution possible fix (hardware replacement / drivers ect / settings adjustments)
Regards
Edward
iProGenius
10 Posts
0
August 20th, 2017 20:00
Its 2017 and i have the same problem on my dell 7567 :(