devans3928
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RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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Manually updating the driver through Device Manager seems to work for my XPS 9550 (FHD) + Win10 Pro + Hyper-V. Before doing this I reinstalled hyper-v and verified the flicker started up again. I updated the HD 530 driver through Device Manager and haven't seen an issue since.

Immediately after the driver update I got a bunch of display driver not responding messages, so I rebooted and that issue seems to have gone away. Well, I haven't seen an issue in that last hour.

I've been waiting for Intel to update their Intel HD 530 Graphics driver download page, but the newest non-beta driver they list is the 4300 version from 10/26/2015. Updating through Device Manager installs the 4301 driver from 11/20/2015, a version not even listed on Intel's page.

Here is Intel's out-of-date driver page (as of this posting):

downloadcenter.intel.com/.../Intel-HD-Graphics-530-for-6th-Generation-Intel-Core-Processors

nnguyen379
1 Copper

RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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I actually just disabled my Intel HD530, and the flickering issue has improved a lot. Hopefully there will be updates soon, as I was so excited about this laptop only to have so much go wrong

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Lu Gao
1 Nickel

RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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Second this, I did the same and the current driver version for intel 530 is 4331 which is not available anywhere else, and haven't seen the flickering since the update.

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cc170
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RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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This seems to happen on my Inspiron 7353 whenever the CPU temperature goes above 75C. 

i7 6500U Win10Home, 20.19.15.4300 graphics driver (couldn't install newer one)

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Andshill7
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RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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Just got my new Dell XPs 15 9550 from Dell - Top of the range i7, 1TB SSD, 16GB Ram. *** thing is crashing no end and screen flickering like mad. On the latest Nvidia drivers 10.18.13.5906 but doesn't make a difference.

onedrive.live.com/redir;authkey=!AKH6Ewwt9KPHW9A&ithint=video%2cmp4

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Andshill7
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RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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that link doesn't work. Try this:

http://1drv.ms/1TMITfa

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johnptd
3 Silver

RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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Sorry to hear this. I received mine on Dec 12th. I believe I have an identical configuration and fortunately am not experiencing the problem. These are my specs:

-------------------------------------------------------------------------------------------------------------------------------------------

  Dell Inc. XPS 15 9550
  6th Gen Intel Core i7-6700HQ [2.60 gigahertz]
  Board: Dell Inc. 0N7TVV A00
  UEFI: Dell Inc. v01.00.05 [10/14/2015]
  16236 Megabytes Memory
  NVMe PM951 NVMe SAMSU [Hard drive] (512.11 GB)
  1080p Display
   - Intel(R) HD Graphics 530 [Display adapter], Driver v20.19.15.4300 [10/1/2015]
   - NVIDIA GeForce GTX 960M [Display adapter],  Driver v10.18.13.5425 [9/28/2015]
   - Generic PnP Monitor (15.7vis, October 2015) Driver v10.0.10586.0  [6/21/2006]
  84Whr Battery
-------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------
Intel(R) HD Graphics 530 Control Panel Data
-------------------------------------------------------------
 Resolution:    1920x1080
 Refresh Rate:  59p Hz
 Power Plan:    Balanced Mode

------------------------------------------------------------
Report Date: Tuesday, December 15, 2015
Report Time [hh:mm:ss]: 5:57:49 AM
Driver Version: 20.19.15.4300
Operating System: Windows* 10 Pro(10.0.10586)
Default Language: English (United States)
Physical Memory: 16234 MB
Vendor ID: 8086
Device ID: 191B
Device Revision: 06
Graphics Output Protocol (GOP) Version: 9.0.1031
Current Resolution: 1920 x 1080

Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Processor Speed: 2592 MHz
Processor Graphics in Use: Intel(R) HD Graphics 530
Shader Version: 5.1
OpenGL* Version: 4.4
OpenCL* Version: 2.0

* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 12.0

* Devices connected to the Graphics Accelerator *

Active Displays: 1

* Built-in Display *

Display Type: Digital
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: Embedded DisplayPort
Device Type: Built-in Display

Maximum Image Size
Horizontal Size: 13.78 inches
Vertical Size: 7.48 inches

Supported Modes
1920 x 1080 (60p Hz)

Raw EDID:
00 FF FF FF FF FF FF 00 4D 10 53 14 00 00 00 00
28 19 01 04 A5 23 13 78 0E DE 50 A3 54 4C 99 26
0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 1A 36 80 A0 70 38 1F 40 30 20
35 00 5A C2 10 00 00 18 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 FE 00 31
32 30 33 4D 80 4C 51 31 35 36 4D 31 00 00 00 00
00 02 41 03 28 00 12 00 00 0A 01 0A 20 20 00 4B

* Other names and brands are the property of their respective owners.
----------------------------------------------------------------------------------------------------------------------------------------


Why are both display drivers enabled? My understanding is that once a separate video card is installed, the on-board Intel display adapter becomes disabled. Am I wrong in this?

Thanks,


  JohnD

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mkmckinley
1 Copper

RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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Anybody's issues similar to these?  This has been going on since I got the laptop.  I've always relied on Dell but this is a real dealbreaker.  Worst part is I bought this for school and I need it, I can't send it in.  At this point I'm wondering if I should try to get an RMA and just buy something else.  Anyway here are vids of my screen. 

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Andshill7
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RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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Thanks for this John, I was wondering if this is a hardware fault? How did you produce the Dell system info? I can't seem to get the Dell system info app to work.

Also, yesterday, the support guy disabled UEFI support in the BIOS and it has seemed more stable since. I'll keep an eye on it, but I had 0 crashes last night and none so far today. Display also hasn't flickered yet, but this doesn't mean it's solved yet as It can go a good few hours without doing it sometimes.

Like some of the other people on this thread, I was really excited about getting this laptop, but so far the experience has been disappointing. I even wondered yesterday if I should have made the jump to a Mac?

all the best,

Andrew

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Andshill7
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RE: Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

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Yes, I get those exact issues! I first noticed this behaviour when the laptop booted for the first time and started the Windows configuration. At that point I was really concerned as no Windows driver is involved at that point.

Since then, I get the horizontal lines like you do and also screen blackouts and blocks of distortion. It's not failed since disabling UEFI yesterday, but it's only been several hours of use since so early days.

Will keep you all posted.

Andrew

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