I upgraded my XPS 15 9560 Killer WiFi with Intel Dual Band Wireless-AC 8265.
Solved! Go to Solution.
You must actually connect (pair) bluetooth devices like bt headphones or other peripherals to get it to work. What BT devices do you have? The enumerators are not devices. See --
Did you change out the Killer card because the Bluetooth was not working on it either?
If it doesn't work with either card, there could be two possibilities. First, your device/s are the problem. If not that then possibly there is some electrical connection with the card at the M.2 slot or some other part of your system/Bios.
When you pair your Bluetooth devices, what indication are you getting they are ready to pair?
You state you have good drivers and since you changed out the card, the antenna connections should be good.
Mary G, I got 3 devices in Device Manager: Intel(R) Wireless Bluetooth(R) which has the latest driver from Intel Corporation 8/17/2017 126.96.36.199 , Microsoft Bluetooth Enumerator and Microsoft Bluetooth LE Enumerator.
Saltgrass, I did no test the Killer card. WiFi works fine. BIOS version is latest: 12 Oct 2017, v1.5.0. I can connect my airpods to my galaxy, they have the indicating led.